Transform your private security and allied services business with WEB ERP

A business case for ERP in Private Security and Allied Services industry

Private security and allied services industry is a crucial component in a countries’ economy providing services such as manned guarding, cash services and electronic security services. It provides basic need of a safe and secure environment that people, institutions and critical infrastructure such as industry and manufacturing, health, education, transportation, utilities etc. require for a productive culture. It also ensures security and safety for intellectual property and sensitive corporate information. In many developing countries, this industry is one of the largest sources of skill development and employment generation providing employment to backward and economically weaker sections of their society, particularly from the rural and semi-urban areas of the country. Some companies engaged in providing private security services, also provide services such as housekeeping, firefighting, up keeping and maintenance services.

Business Challenges

Private Security and Allied Services industry, despite the growth over the last few decades and bright future potential, have numerous challenges that could impact the growth. Some of the key challenges are;

  • Lack of quality manpower.
  • High attrition rates due to alternate employment opportunities.
  • Difficulty in efficient decision making due to lack of complete visibility of information.
  • Lack of adherence to regulatory norms, particularly those related to wages.
  • Competition from small unorganized players leading to margin pressures.
  • Inefficient process for human resource management leading to errors and compliance issues.
  • Inefficient and error prone attendance and timesheet management system.
  • Time consuming and error prone payroll generation due to complex salary calculations based on location, designation, grades.
  • Lack of proper system to processes for providing allied services such as housekeeping, maintenance services.
  • Unpredictable regional or global situation such as those caused by COVID-19.

Solution an ERP offers

Private Security and allied services businesses can take on these challenges by achieving operational efficiency with industry best practices built into ERP processes and by integrating and organizing data for key operations, including Human Resource Management, Finance and Accounting, Procurement, Sales, Inventory Management, into one software system. An ERP equips a Private Security business to

  • Streamline operations and eliminate inefficiencies caused by legacy systems, multiple isolated systems or no system.
  • Sharpen focus and empower their staff and management with actionable insight into business to not only respond efficiently and effectively but also be able to keep ahead of the challenges.
  • Eliminate outdated Human Resource management methods that leave businesses with a huge disadvantage against competitors and adopt cost effective, efficient, flexible and scalable system that are more in tune with current times and can grow with business growth with least downtime.
  • Achieve and maintain high level of customer satisfaction by improved customer services leading to customer loyalty and higher revenue.
  • Have a complete visibility of the financial situation of the business for better financial management and performance of the business.
  • Be prepared for unpredictable situations, regional or global, such as those caused by COVID-19.

Why WEB ERP for Private Security and Allied Services business

What our clients have to say about WEB ERP

How WEB ERP transforms your Private Security and Allied Services business

Top 4 WEB ERP achievements to fast tracks your business on information super highway

1. Efficient Human Resource and Payroll Management

Manage Human Resources (HR) efficiently and effectively to ensure business growth in a manpower intensive business. Achieve accuracy in payroll by automating the process of salary calculation based on location based work assignments. Gain real-time visibility into operations for quick, effective and informed decision making. With WEB ERP HR and Payroll Management you can:

 
  • Maintain detailed employee database with information relating to Personal, Official, Educational, Work History, Family, Bank, Legal, Medical and other details.
  • Ensure salutatory and organizational compliance by recording all necessary compliance related employee documents such as those for personal identification, police verification, fire arm license, ex-servicemen identification, driving license, biodata etc.
  • Bring efficiency to hiring process with on-field hiring through mobile app. Capture employee details, pictures and documents and upload to the system.
  • Efficiently manage staff transfer, promotions, deputations and appraisals.
  • Manage staff attendance process efficiently and accurately with facial recognition, GPS location capturing and QR code scanning at the time of clocking attendance using mobile app.
  • Manage timesheet easily and accurately with online submission and approval or by uploading timesheet details using excel or other file formats.
  • Efficiently and accurately manage payroll process by automating complex salary calculation based on allowances, deductions, designation, grade and locations accurately and efficiently.
  • Automate the calculation of government taxes such as Tax Deduction at Source (TDS) during payroll process.
  • Manage staff loans and advances and automatically adjust them as EMI against monthly salary.
  • Gain insight with inbuilt and customized reports and dashboards and make informed decisions.
  • Quickly integrate with third party applications with ready APIs.

Business Benefits

Improved efficiency

Gain efficiency and accuracy in HR processes such as managing employee details, hiring process, attendance and timesheet and payroll generation.

Improved compliance

Effectively ensure compliance by recording all necessary employee statutory and organizational compliance details and documents.

Improved decision making

Gain insight into operation with complete visibility of information for an improved decision making.

Competitive advantage

Accelerate hiring process with on-field hiring using mobile app. Utilize AI features on mobile app for accuracy in attendance clocking by employees from their designated site.

2. Improved Financial Management and Performance

Streamline, automate and unify your company wide accounting and financial management processes Gain end to end view of your business finances for improved financial planning, management and performance of your business to maximize profitability, liquidity and ensure sustained growth. Keep track of profitability of overall business or track it by cost/profit centres and by projects. Be compliant with the International Accounting Standards. With WEB ERP Finance and Accounting module you can:

  • Gain financial data integration and visibility from all areas of business such as Human Resource Management, Finance and Accounting, Sales, Procurement and Inventory Management.
  • Streamline and automate every day and periodic accounting tasks involved in General Accounting, Accounts Receivable, Accounts Payable and Management Accounting.
  • Better predict and manage Cash Flow and optimize collections.
  • Be compliant with International Accounting Standards (IAS) with comprehensive functionality to support GAAP, International Financial Reporting Standards (IFRS) and local regulations.
  • Efficiently and accurately cater to staff loan and advance requirements.
  • Leverage multi-currency and intercompany accounting capabilities to support multi branch organizations.
  • Track all cost elements of a given product with cost accounting.
  • Access information readily with reports and customizable dashboards to gain insight into business financial performance and perform improved strategic planning.
  • Quickly integrate with third party applications with ready APIs.

Business Benefits

Gain financial control

Simple to learn and easy to use for even non-accounting experts. Business owners can learn to use the system effectively and gain financial control of the business.

Improved Productivity

Improve productivity with automated financial tasks facilitated by full financial integration of all modules.

Data accuracy

Reduce error and eliminate calculation mistakes with automated and immediate GL entries posted from transactions.

Improved decision making

Complete visibility of your financial state empowers you to better manage your cash flow, develop smarter strategies and allocate resources effectively.

3. Improved Service Levels

Enhance your customer relationship with built-in CRM and customer portal. Efficiently respond to enquiries or opportunities with accurate and readily available information related to your services, pricing, lead-time data, order status etc. Understand your customer better and implement customer specific sales strategies. Provide exceptional customer service across all contact points from tendering to order, invoicing and payment for sustained business growth and customer trust. With WEB ERP Sales and Distribution you can:

  • Easily manage leads and customers information along with one or more addresses and contact person details.
  • Efficiently respond to enquiries from lead and customers with real-time information of their current and past transactional information.
  • Efficiently manage complete sales cycle from Sales Enquiry, Tender, Contract, Invoice, Credit Notes and Debit Notes.
  • Customer portal for issue reporting, initiating meeting request, recommendations, customer feedback, employee biodata access.
  • Streamline and automate processes with workflows and multilevel approval processes.
  • Gain insight into complete sales process with reports and customizable dashboards.
  • Attach soft copies of documents to transactions such as customer orders, inspection details etc.
  • Manage and capture additional charges such as inspection charges, bank charges and any other service charges.
  • Improve visibility of sales and distribution cycle with view of transaction flow.
  • Easily configure and customize system to align with future changes to your sales process.
  • Quickly integrate with third party applications with ready APIs.

Business Benefits

Increased efficiency

Automate and streamline complete sales processes including tendering and response to enquiries with efficiency and accuracy.

Improved revenues

Efficiently and accurately respond to opportunities. Understand customer better and implement customer centric sales strategies. Gain lead trust for long term relationship.

Improved service levels

Improve customer satisfaction and loyalty with efficient pre-sales, after sales service with efficient order management and customer portal.

Improved decision making

Gain complete real-time visibility into past and current sales data for quick, effective and informed decision making.

4. Improved Procurement Process and Inventory Management

Streamline, automate and centrally manage global procure-to-pay process and Supplier Relationship Management (SRM). Gain visibility of your inventory and maximise profits by managing each step of your procurement process to reduce cost. Improve decision making in day to day operations with better visibility and improve spend management with better business insight. With WEB ERP Procurement and SRM you can:

  • Easily manage supplier information along with one or more addresses and contact person details.
  • Efficiently respond to enquiries from suppliers with real-time information of their current and past transactional information.
  • Efficiently manage complete purchases cycle from Purchase Indent, Tendering, Tender Evaluation and Supplier Selection, Purchase Orders, Purchase Receipt, Invoicing and Purchase Returns.
  • Streamline and automate processes with workflows and multilevel approval processes.
  • Gain insight into inventory and complete procurement process with reports and customizable dashboards.
  • Attach soft copies of documents to transactions such as tendering documents, supplier invoices etc.
  • Manage and capture additional charges such as transportation charges, bank charges and any other service charges.
  • Improve visibility of procurement cycle with view of transaction flow.
  • Easily configure and customize system to align with future changes to your procurement process.
  • Quickly integrate with third party applications with ready APIs.

Business Benefits

Increased productivity

Improve productivity with streamlined and automated end to end procurement process and reduced errors and redundancies.

Reduce costs

Source for best suppliers for purchases to keep procurement costs low. Quality check received items from suppliers to reduce rejections and overhead costs during sales.

Improved decision making

Improve decision making in day to day operations with better visibility and insight into complete procurement process.

Competitive advantage

Improve spend management with better business insight, reduce costs and source suppliers with new innovations to gain competitive advantage.